Delivery to our foreign warehouses depends on the online retailers and platforms in those countries.

Once orders arrive at our facility, transport from Istanbul to Ashgabat takes approximately 2-3 business days, while delivery from other countries takes 7-10 business days.

Delivery from Ashgabat to regional centers takes approximately 1-2 business days. (Please contact our office in advance, as this service is currently in development).

As a rule, when purchasing on your own, you will pay with Visa and Mastercard.

When paying for your order through our company, prepayment is required, or you can top up your balance in your personal account on the Aseshop website via an advance cash deposit - the cost of the goods + service fee.

In standard mode, payment for delivery is made upon receipt of your goods at our foreign warehouse, or you can pay upon arrival at our office in Ashgabat, payment via bank cards on the Aseshop website is also possible.

Cash payment to our driver-forwarder upon delivery in Ashgabat is also available if you use our "courier delivery" service.

Shipping costs depend on the weight and size of the packaged goods. For more detailed tariffs, please see the Tariffs section or use the Calculator.

If the volumetric weight exceeds the physical weight, the shipping rate is determined in accordance with the volumetric weight.
The volumetric weight is calculated based on the dimensions of the shipment packaging using the formula: length (cm) x width (cm) x height (cm)/5000 = volumetric weight (kg).

Some foreign online stores do not accept bank cards issued in Turkmenistan. In this case, we can process your order payment for you upon receiving prepayment. To do this, simply send us the links to the products you want. The commission for this service is 10% of the total order value.

You can pick up your order from our Ashgabat office at G. Ezizov 36 (Savkhoznaya) Street ("Ulag-Menzil" 1st floor, central entrance), or use our delivery service within Ashgabat, as delivery to other cities is currently in preparation.

Delivery within Ashgabat for up to 5 kg is 40 TMT, including districts (Anau, Choganly, Gurtli).

Description of items and substances prohibited or restricted for transportation

WEAPONS AND THEIR MOULAGES
•Firearms, flare guns, pneumatic weapons, gas weapons, ammunition, bladed weapons (including throwing weapons), electroshock devices and spark gaps, as well as the main parts of firearms, unfilled explosive devices and ammunition, including unfilled grenades, shells and other similar items, as well as moulages of such devices and items.
•Toy types of pneumatic pistols.

MONEY SYMBOLS

•Banknotes of Turkmenistan and foreign currency.

ALIVE ORGANISMS

•Alive birds, rodents, bees, snails, leeches and silkworms.
•Plants and their seeds.
•Poisonous plants.

PHARMACEUTICAL AND MEDICAL PRODUCTS

•Medicines, medical products and medical equipment.
•Medicines containing narcotic, potent and psychotropic substances and their precursors.

DANGEROUS GOODS

•Substances that pose a biological or chemical hazard.
•Radioactive, explosive, toxic, corrosive, flammable, and other hazardous substances. Ammunition, shells, cartridges, and blasting agents containing substances that are stable during storage and transportation.
•Items that, by their nature or packaging, may pose a danger to AseShop service employees or the general public, or may stain or damage other shipments or equipment.
•Other dangerous substances classified as dangerous goods (any category of dangerous goods).

BATTERIES

•Lithium cells or lithium-ion and metal batteries shipped separately from the equipment.

OTHER

•Items of an obscene or immoral nature, including pornographic products.
•Documents, simple and registered letters, postcards and parcels, savings books, airline and train tickets, as well as company shares, excise stamps, etc.
•Alcoholic and alcohol-containing beverages, ethyl alcohol.
•Any types of tobacco products and smoking mixtures.
•Counterfeit and pirated items, pirated copies of software and film and photographic materials.
•Items whose import or circulation is prohibited in Turkmenistan.
•Human remains, ashes in any form (including human embryos, placenta and ashes mounted in jewelry).
•Hunting trophies (animal skins, stuffed animals, horns, skulls, etc.).
•Cargo addressed to post office boxes, military units and correctional institutions.
•Special technical means intended for covert acquisition of information, the import and export of which is restricted to the customs territory of Turkmenistan.
•Other attachments that, in the opinion of AseShop service, cannot be guaranteed to be safe or legal to transport.

The intended use of goods is determined by a customs official based on the nature, quantity, and frequency of movement.

When deciding on the intended use of goods, the customs official relies on the following criteria:

1. The nature of the goods - this takes into account the consumer properties of goods intended to satisfy family and household needs not related to use for commercial purposes.

2. Quantity of goods - homogeneous goods (of the same name, size, color, etc.) in quantities clearly exceeding the needs of the business and the person transporting the goods and members of his family are considered as goods imported for use in commercial activities.

3. Frequency of movement of goods - repeated movements by the same person of similar goods, albeit in small quantities, may be considered as goods moved for commercial use unless the person moving the goods proves otherwise.